“You do not have access to sefaira at this time” Error

[olivia33]

Hi,

I have recently downloaded sketch up 2021 free trial and am trying to run sefaira. I have downloaded the extension and have successfully been able to log into my account however the error “you do not have access to sefaira at this time” keeps occurring and I have tried everything to fix it. Could anyone please be of assistance.

Attached is an image of the error.

Thanks

[colin]

The 30 day trial was changed a few weeks ago. It now includes V-Ray 5 and Scan Essentials. It doesn’t include Sefaira.

I believe there is a separate Sefaira trial now, but couldn’t easily find it. A different Olivia may know the answer to that. Or Niraj will.

@niraj.poudel @olivia_feng

[MikeWayzovski]

Sefaira Trials with Studio changes

With the new Studio launch last week, Sefaira is not longer incorporated in the Studio trial accessed via our website. Sefaira trials are still available but need to be arranged via a sales representative. To make a request, please use this form: This trial is designed for firms to be able to have multiple users try Sefaira so if you have more than one person in your company looking to try it out, please just submit one request and all users can be included. Thanks.

[olivia33]

Hey,

Thank you for your help !! I have submitted the request form do you know how long exactly that’ll take. As this sefaira trial is urgent for a University assignment !!!

Thanks

[colin]

I feel sure it won’t be processed on a weekend, but many of the Sefaira team are in London. All being well you would see a reply during your Monday.