Hello,
I did install Sketchup Make 2017 on my new CPU.
The screen is white, and I can’t draw / design anything.
I did run a Checkup; and this is the result:
I’m not sure what I need to do in order to solve it, can someone help me?
Thanks
Calo
Looks like a graphics card issue. Does your card conform to SU minimum requirements?
I did install the latest driver for the Graphics Card
Intel(R) HD Graphics 520
Version: 22.20.16.4785
The OpenGL requirements were met also the RAM requirements.
Although the Checkup could check the requirements, he still is not able to retrieve all of the Info.
Is there any other tool I can use to check what went wrong?
Did you install SketchUp correctly by right clicking on the installer and choosing Run as administrator?
Yes, did also unistall and again install SU.
But the issue persists.
I am not quite sure about the version numbers, but Intel might have a newer driver available
https://downloadcenter.intel.com/product/88355/Intel-HD-Graphics-520
I also did update all drivers…
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