So… persevered with 2024… Now this keeps happening when I try to start VRay or Chaos Cosmos…
What’s going on now?
How is this fixed?
Are you using a Google login to login to SketchUp? In my case this was resolved by switching to a straightforward Trimble login.
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i have had the same problem its on the Chaos side. It says no products, but you can login on the chaos site. I cant remember exactly how I fixed it. Once I did email Chaos (appropriate name) and got it fixed. Sorry i cant be more specific. I might have downloaded and installed from the Chaos website. then logged in there.
There are 2 steps that usually solve this for our customers
They are both documented here
Most common one is to remove and reassign your studio license .
If that doesn’t work
2nd step is to delete the SSL folders as described
Other times this has happened is when customers are connecting across a VPN or have an overly aggressive firewall/antivirus.
Bitdefender and AVG have both been caught as culprits
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You won’t see anything here as your purchase is from SketchUp.
Hi…
Thanks for the help… However. When I use the link, I get this:
Aaaand, I don’t have a folder called SSL…
And then…
It just started working…
WTF?
Strange days.
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It should be in
AppData\Roaming\Chaos
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