This is the second year I renewed a subscription and again everything went haywire. I can’t access Sketchup Pro 2021, as I get this error message after I successfully log in with a browser.
I think last year it had to do with multiple profiles with my same email address in Trimble’s system. They gave me a temporary classic license while they worked it out.
Now I’m back in the same position again, unable to work because of their faulty licensing scheme. This has to stop. It is totally unacceptable.
Any ideas how I might get around this error while I wait for tech support to respond?