Already I have 2 long time users who installed SU 2019 and “Failed to obtain license” when they try to download my extensions. This seems similar to what new customers were experiencing in droves 2 months ago. As always, 99 out of 100 support requests I get have to do with download or licensing pr…

[image] barry_milliken_droid: The first version of SketchUp that will expire (stop working) at the end of next year. Yes, if you opt for the Pro license and not the Classic license, and choose not to renew when the time comes, SketchUp 2019 will stop allowing you to start new projects. If you…

Looking at the SketchUp “Plans and Pricing page” the only 2019 versions that support extensions are: PRO and Studio (Which is just SketchUp plus Sefaria). I see no mention of “Classic”(?) Where do you see it?

At the bottom of the comparisons. [Screenshot%20-%202_7_2019%20%2C%202_00_52%20PM]

Well hidden in small type so users are unlikely to see it. They did the same thing with MAKE which was free but supported extensions: You can still download it but it is very difficult to find even if you somehow know about it. This substantially reduced the pool of users likely to buy extensions…

It’s not hidden except to those who don’t want to read through the information that is presented. The fact is, the vast majority of Make users don’t use any extensions and of those who do, only a small percentage of them would even consider paying for an extension. This has been covered before and …

It is really bad, seriously. I think it is hidden to only those people who are not willing to read through the given information. Bad enough like a Dream about snakes

Or hidden like a snake in the grass…

I’ve looked for that link several times and still can’t find it… from main SketchUp page to plans n pricing…it’s definitely NOT there… not sure if one has to be logged in or what

[image] Dbottesi: it’s definitely NOT there… It definitely IS there. [Screenshot%20-%202_7_2019%20%2C%202_00_52%20PM]

Gone are the good old days of SketchUp where one could download something like sketchy physics and play for hours… definitely not going to pay 300 a year just to do that

Version 2019 "Failed to obtain License"

Extension Warehouse

DaveR February 7, 2019, 8:02pm 4

At the bottom of the comparisons.

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Version 2019 "Failed to obtain License"

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