Unable to sign in to Sketchup Pro

I have a 30 day trial and went to open a skp file. SketchupPro welcome window opens saying complete sign in process with option to press “Launch Browser Again”. When do so, nothing happens. I went back to account and it has all my info and trial is underway… yet cannot get past “Singing In” screen. Please advise

Please do not double post. (aginst forum rules and creates confusion)

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