I used SketchUp earlier today with no problems. Just now I try to launch it again and I’m required to sign-in via a web browser. I sign in, web browser says “close tab and continue”, but the app just says “Launch Browser Again”. I’m totally locked out of SketchUp.
I cannot express how frustrating this is, especially under stress of a work deadline. The fundamental promise of subscription-based or login-based software is that it is available to paid users 100% of the time. I miss my classic license.
I’m stuck in this same sign in loop … I’ve cleared the browser caches, restarted the computer, and I’m still asked to sign in. I can’t log myself out of the app under the help menu, because none of the app functions are available. I can log into my Trimble account on Safari, on Chrome, and I’ve cleared those browser caches to try to get things up and running with SketchUP, but SU 2022 doesn’t let me sign in. I’ve just upgraded to a SketchUp Pro subscription, and I was using an earlier version of SU. SketchUp prompted me to download the newest version of SU 2022, and I’ve been stuck in this loop ever since.