Trimble will not allow my company to purchase new version

Trimble has blocked my purchase though my company. My Bank’s Security Team has talked to Trimble and found the addresses have to be the same, but it is my company at the same address and all that is buying Sketchup. I cannot find a way to edit my personal data

I have spent all day at this and lost my 10% discount just as I lost the 20% discount last time I tried to purchase Sketchup 2026

The bot just hangs up on me. Is there a way to talk to a real person?

Resellers usually have phone numbers: