Trimble Connect Visulizer - doesn't show the whole model


I have Sketchup Pro 2024 and I would like to render with Trimble Connect Visualizer which I installed. However, when launched, it doesn’t show the whole model, but walls and floor only, without equipment. See picture attached. It works fine with different file. Any ideas what’s

wrong, please?

were the missing element already visible when you launched TCV ?

TCV will convert your model as is and then allow you to move camera and all. but if you change stuff in the model, turn on a tag for example, or change scene to one with different tags, it won’t show the change. for that you need to relaunch it.

so you have to make sure all you want rendered is visible in sketchup before launching TCV.

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