Trimble Connect Saving Error and Download back up Error

Been using the free Sketchup Web browser account for years. The Trimble Connect Saving has not been working (attached) since December 2021. So I have been downloading to the .SKP file to hard drive and would open from device to edit. However, I get error ( see attached) when trying to download the .SKP also. Currently have no way of saving new work. Any advise to fix problem please?

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