Toolbar and Dialog position being saved off screen

Continuing the discussion from Workspace not saving nor Toolbars nor trays. Sketchup 2023:

I’ve been having some support problems with dialog and toolbar positions in SketchUp 2023. The problem is that when the screen configuration changes it is possible that the saved toolbar or dialog position is off screen. Unfortunately SketchUp does not check to ensure the item is on the screen when showing it. Most of my customers are unable to fix this problem on their own. I’ve been manually editing the private preferences file to bring them back but needless to say it’s a real support night mare.

Any thoughts @thomthom or @ene_su? Currently I’m just telling my customers to downgrade to 2022.

Is this logged at GitHub?

Not that I know of. I do not have the time to log it right now.

I’m seeing this first now. For any SketchUp support related issues, use either the issue tracker for API bug or feture requests. For other topics related to the API use developer-support@sketchup.com.

I don’t have capacity to monitor PMs on the forums much any more. :confused: