Thumbnails not showing on .skp it shows on .skb

SketchUp Pro
, ,
1

thumbsnail not showing on the screen
i have try to reinstall and repair but not work too
i have already set on folder option and not working too
please kindly advise me please

Screenshot 2023-07-17 171620
Screenshot 2023-07-17 1716201768×915 250 KB

1 Like
2

hello,

this sometimes happens if you installed another version of sketchup that you then uninstalled.

right click on any .skp file and chose properties.
in the “open with” line, click modify and pick anything else than sketchup, for example notepad, and apply then close.

do it once more and set it back to sketchup in the suggestions, thumbnails should be back

1 Like
3

Hi Paul, i have done with your method to change the open with as a another app default like Photoshop and get they back to sketchup again.

4

and ? did it fix it ?

5

still not working same T^T

6

yesterday another user had a problem with opening files that is a similar issue with windows 11 failing to maintain the link with filetypes. He managed to fix following theses steps

  • uninstall sketchup
  • open a .skp file and let windows say that no program is available to open such a file
  • restart
  • reinstall sketchup (make sure to open the installer with admin rights)

you might want to try that. Some steps may be optional

7

If you do a search for thumbnails you’ll find other people with the same problem.

I recently had this and it was related to having previous SketchUp versions installed but removing them did not solve the problem.

In desperation I ended up doing a windows re-install which solved it – I only have 2023 installed now.

8

Have you followed the support guide?
Restoring thumbnails for SketchUp files on Windows | SketchUp Help

9

at first time, i have doing with this link but still doesn’t work.

10

I have the same problem on my Mac.

11

I am experiencing the same issue after installing SketchUp 2024 and uninstalling 2023.

Opening with another app doesn’t seemed to solve the problem.

12

The requested page could not be found.

13

In windows Run command as admin and paste this:
regsvr32.exe “C:\Program Files\SketchUp\SketchUp 2021\ThumbsUp.dll”
Works like a charm to me

14

SpaceCowboy,

Thank you for your advice.

I ran Command as admin, typed in cd, and pasted in “Program Files\SketchUp\SketchUp 2024\ThumbsUp.dll”

C:>Program Files\SketchUp\SketchUp 2024\ThumbsUp.dll

Enter, and I got this message: ‘Program’ is not recognized as an internal or external command,
operable program or batch file.

Perhaps it didn’t work because of the > after C:

15

Correction: typed in cd\

16

Open the command window as admin, from the start-menu item.
Copy/paste this into the dialog and press OK
regsvr32.exe "C:\Program Files\SketchUp\SketchUp 2021\ThumbsUp.dll"
Note how I have formatted it inside a ‘code-block’ because the forum software uses ‘smart-quotes’ and breaks everything !

1 Like
17

On Mac, I had the same problem.
In the Application Scripts folder, I found LayoutThumbnailExtension and SketchupThumbnailExtension files.
Many of them from previous version .

Deleted them all. Reboot.
Thumbnails are back !!

18

What worked for me was going into windows default apps, and click the reset button. Hope it helps!

19

My machine lost the thumbnail view again for my Sketchup files.
So I had to find another cause.
Found that deleting the … 2023.savedState files. (using SU2024)
and reboot corrected the situation.
Thumbnails are back ok.

20

Do you mind describing more in detail, please?