Hi,
Like many other users I’m getting the message “This device is not authorised. Please sign in again to continue”
I can successfully log into Trimble and have checked all my licenses and all ok as usual. I get this message at least once a month and I don’t believe I am signing out of Sketchup at any stage. It always seems to happen when I have a design due and is super frustrating and time consuming to trouble shoot. It often eventually seems to start working again but not before I’ve had to spend an hour attempting to log back in.
It has happened on multiple versions of Sketchup so am assuming I am doing something wrong? I have zero clue if I checked ‘hide email’ way back when I signed up for the first Sketchup? I’ve read through the help article on it which doesn’t seem overly clear on how to fix it if you have already done it way back.
Any advice would be helpful. Side note I suck at tech!