Texture turns black randomly

Technical Problems SketchUp
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Texture turns black randomly when working on a model. It’s only a visual bug since exporting 2D shows the normal Wood_OSB texture. See the images attached of the exported image and a screenshot.
The bug is fixed with Sketchup restart but would often reoccur after a few hours.

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31442×927 82.5 KB

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41419×857 17.1 KB

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You are using oldish integrated Intel graphics. Does switching to the Classic display engine help?

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Yes, cpu is I5 4430S with integrated gpu HD 4600.
I’m already using the Classic graphics engine, system doesn’t even support the new one.

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Have you visited the Intel site to see if a newer graphics driver would be available?
Does switching the display to Perspective instead of parallel projection help? Parallel projection lets you move the “camera” to somewhere in outer space without changing the display view. Is the actual model very far from the SketchUp model origin? (going through possibilities)

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Basically, you have an 11-year-old low end machine that is beyond end of life. It came out when Windows 8 was the newest version in use. I am surprised it is still running.

The latest Windows 10 64bit driver I can find for HD 4600 graphics on a 4th generation Haswell CPU from Intel is dated 9 JAN 2015:

Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

Note: Intel® Graphics driver for Windows* version 15.40/45.x.x has known security issues. As of June 15th, 2024 it is not supported with any additional functional, security, or other updates. All versions are provided as is. Intel recommends that users discontinue use as soon as possible.

Version: 15.40.7.64.4279
Release Date: 9 Jan 2015

I looks like Dell has a more updated version for a few of its systems:

Intel HD 4600 Graphics Driver | Driver Details | Dell US

This package contains the Intel HD 4600 Graphics driver. It is supported on Dell Precision M3800, XPS 9530, and XPS 9343 systems that run the Windows 10 operating system.

Version: 20.19.15.5058, A05
Release Date: 08 Nov 2018
Fixes: Driver update to address Intel security advisory INTEL-SA-00166 (CVE-2018-12152, CVE-2018-12153, CVE-2018-12154)

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