Suspicious email

SketchUp
21

Follow up on this?

I get an email from ruvixx.com saying I am using an unlicensed SketchUp

22

Are you using a craked version ?

If so, well there you are.

If not, why worry ?

23

Are you?

24

They are listed in the Trimble page (that Adam gave 9 months ago) for companies that work on compliance issues in different regions:

If youā€™re sure the email is from them, then presumably they do think you are using an unlicensed version of SketchUp.

25

Ruvixx appears to be legitimate, however they are extremely unethical in my opinion. They are harassing my company about Sketchup licenses. I was aware of 1 person in the office who used it for personal use for his 3d train modelling, which should be in accordance with Sketchupā€™s user agreement. It was found on 1 other computer, which I was not aware of and did not authorize. I immediately re-informed all employees that we do not use Sketchup and it is not permitted on office computers. They continue to threaten my company over something that was done by individual employees, without my knowledge, and as far as I can tell, was being used for personal use, not for my bussiness. Of course fighting it in court would cost more than buying a copy, which is Iā€™m sure what they are counting on. They are highly unethical from my experience.

26

Hello. Did you find out if this was a phishing attempt of was it legitimate? How did you approach it, did you answer or just ignored it?

28

We are getting harassed as well. We have had a paid seat for 5 years now. RUVIXX claims that during that period, someone used a unlicensed copy. We tracked it down to an intern who worked for us but we didnā€™t know anything about it. We already were paying for a seat that covered everything we needed. Now they want 2 years of fees from us to not press charges for unauthorized use.

We all ready had an account, why would we pirate another account when we didnā€™t need one!

Iā€™m really upset because they are threatening us if we donā€™t pay their fee, this just isnā€™t right.

Has anyone else had to deal with this besides the original poster? At first we thought it was a scam as well. We have been a loyal customer and now they want to ding us for something we knew nothing about and the intern is no longer with the firm