SU won't fulfill obligations of subscription

[DaveR]

Pro 2019 Purchased, No Serial # or Authorization Code Sent

Hi Shem, To give some confidence, your sign in email address acts as your subscription license, so there are no classic license codes needed. Not seeing an active subscription in the license tab may be a couple of things. If there is any possibility that the email you purchased through and the email you signed in as are different. Then it’s worth signing out of the desktop app, checking the email addresss on your purchase, and signing back in again. Because the Trial has some extra funct…