I’m in Australia and have been using Sketchup make for many years and recently decided to purchase the Sketchup Pro Subscription but have still not received an email with my Serial Number or Authorization Code, and it has been over 2 weeks since making the payment.
I’ve tried sending a message twice through the online customer service page, but it keeps saying they’re having technical issues and is currently unavailable.
I’ve tried sending an email to a Trimble email address and it bounced back.
I’m feeling like I’ve been ripped off as it seems like it is impossible to contact anyone from Trimble/Shetchup to send me the details I need to be able to use the product
Would anyone know the correct contact details/email address (that works) for users in Australia to be able to get in contact with Shetchup/Trimble company to sort out this issue