SU 2021 Crashes Exporting to DWG

I’m in need of a bit of help and advice.
SU 2021 Pro crashes when I’m exporting to DWG, for some but not all files I try to export.

The successful exports were for files of a 1.2MB and smaller.
The unsuccessful exports were for files: 15.8MB and 16.2MB

I reinstalled SU Version 21.1.331, but I get the same result.

I’m on a rather new MacBook Pro:
Model Identifier: MacBookPro18,3
Chip: Apple M1 Pro
Total Number of Cores: 8 (6 performance and 2 efficiency)
Memory: 16 GB
System Firmware Version: 7459.141.1
OS Loader Version: 7459.141.1

Memory
Memory: 16 GB
Type: LPDDR5

Graphics Display
Apple M1 Pro:

The Bug Splat Info is as follows (doesn’t mean much to me, but maybe to you):

Incident Identifier: BF362072-077B-43E8-A4AC-1B98CE966E3E
CrashReporter Key: A008BAC8-AA4A-5225-A414-7D531D42BF33
Hardware Model: MacBookPro18,3
Process: SketchUp [910]
Path:
Identifier: com.sketchup.SketchUp.2021
Version: 21.1 (21.1.331)
Code Type: X86-64
Parent Process: launchd [1]

Date/Time: 2022-08-14T02:43:08Z
Launch Time: 2022-08-14T02:35:35Z
OS Version: Mac OS X 12.5.0 (21G72)
Report Version: 104

Exception Type: SIGABRT
Exception Codes: #0 at 0x7ff8a870e940
Crashed Thread: 0

Thread 0 Crashed:
0 libsystem_kernel.dylib 0x00007ff81824300e __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007ff8182791ff pthread_kill + 263
2 libsystem_c.dylib 0x00007ff8181c4d24 abort + 123
3 Ruby 0x000000010af2eaa9 0x10ae8f000 + 653993
4 Ruby 0x000000010af2ece0 0x10ae8f000 + 654560
5 Ruby 0x000000010b060a2b 0x10ae8f000 + 1907243
6 libsystem_platform.dylib 0x00007ff81828edfd _sigtramp + 29
7 libTD_Db.dylib 0x0000000140f897bb 0x140f6b000 + 124859
8 libTD_Db.dylib 0x0000000141074382 0x140f6b000 + 1086338
9 Skp2Acad 0x000000013e576be7 0x13e561000 + 89063
10 Skp2Acad 0x000000013e562b10 0x13e561000 + 6928
11 Skp2Acad 0x000000013e574db7 0x13e561000 + 81335
12 SketchUp 0x00000001002b6c7a 0x10001d000 + 2727034
13 SketchUp 0x00000001001117f8 0x10001d000 + 1001464
14 SketchUp 0x00000001002b8206 0x10001d000 + 2732550
15 SketchUp 0x00000001000853d1 0x10001d000 + 426961
16 AppKit 0x00007ff81b6b8e4a -[NSSavePanel didEndPanelWithReturnCode:] + 76
17 AppKit 0x00007ff81b540e91 NSWindowEndWindowModalSession + 435
18 AppKit 0x00007ff81b6b9192 -[NSSavePanel completeSheet:] + 94
19 AppKit 0x00007ff81b6b93a5 -[NSSavePanel completeWithReturnCode:url:urls:] + 449
20 AppKit 0x00007ff81b6bb3d6 -[NSSavePanel observeValueForKeyPath:ofObject:change:context:] + 325
21 Foundation 0x00007ff8190a614a NSKeyValueNotifyObserver + 306
22 Foundation 0x00007ff81916a089 NSKeyValueDidChange + 431
23 Foundation 0x00007ff81921282e NSKeyValueDidChangeWithPerThreadPendingNotifications + 146
24 ViewBridge 0x00007ff81fd19091 __41-[NSViewBridge setObject:forKey:withKVO:]block_invoke + 360
25 ViewBridge 0x00007ff81fd99701 withHintInProgress + 198
26 ViewBridge 0x00007ff81fd10f77 -[NSViewBridge setObject:forKey:withKVO:] + 417
27 ViewBridge 0x00007ff81fd121cc -[NSViewBridge nonLocalChangeInProgress:block:] + 172
28 ViewBridge 0x00007ff81fd11f8c -[NSRemoteViewMarshal exceptionSafeSetRemoteObject:forKey:withReply:] + 264
29 ViewBridge 0x00007ff81fd11e42 -[NSRemoteViewMarshal setRemoteObject:forKey:withReply:] + 56
30 CoreFoundation 0x00007ff818322dcc invoking
+ 140
31 CoreFoundation 0x00007ff818322c68 -[NSInvocation invoke] + 305
32 ViewBridge 0x00007ff81fd0ff00 __deferNSXPCInvocationOntoMainThread_block_invoke + 228
33 ViewBridge 0x00007ff81fd032c4 __wrapBlockWithVoucher_block_invoke + 37
34 ViewBridge 0x00007ff81fd02f4f __deferBlockOntoMainThread_block_invoke_2 + 274
35 CoreFoundation 0x00007ff81833ef20 CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK + 12
36 CoreFoundation 0x00007ff81833edcf __CFRunLoopDoBlocks + 443
37 CoreFoundation 0x00007ff81833e129 __CFRunLoopRun + 2613
38 CoreFoundation 0x00007ff81833d034 CFRunLoopRunSpecific + 562
39 HIToolbox 0x00007ff8214595e6 RunCurrentEventLoopInMode + 292
40 HIToolbox 0x00007ff82145934a ReceiveNextEventCommon + 594
41 HIToolbox 0x00007ff8214590e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
42 AppKit 0x00007ff81acadfad _DPSNextEvent + 927
43 AppKit 0x00007ff81acac66a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
44 AppKit 0x00007ff81aeb05c0 -[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:] + 261
45 ViewBridge 0x00007ff81fd76e98 -[NSRemoteView beginTrackingLoop:reply:] + 379
46 ViewBridge 0x00007ff81fd79be4 -[NSRemoteViewMarshal beginTrackingLoop:reply:] + 48
47 CoreFoundation 0x00007ff818322dcc invoking
+ 140
48 CoreFoundation 0x00007ff818322c68 -[NSInvocation invoke] + 305
49 ViewBridge 0x00007ff81fd0ff00 __deferNSXPCInvocationOntoMainThread_block_invoke + 228
50 ViewBridge 0x00007ff81fd032c4 __wrapBlockWithVoucher_block_invoke + 37
51 ViewBridge 0x00007ff81fd02f4f __deferBlockOntoMainThread_block_invoke_2 + 274
52 CoreFoundation 0x00007ff81833ef20 CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK + 12
53 CoreFoundation 0x00007ff81833edcf __CFRunLoopDoBlocks + 443
54 CoreFoundation 0x00007ff81833e129 __CFRunLoopRun + 2613
55 CoreFoundation 0x00007ff81833d034 CFRunLoopRunSpecific + 562
56 HIToolbox 0x00007ff8214595e6 RunCurrentEventLoopInMode + 292
57 HIToolbox 0x00007ff82145934a ReceiveNextEventCommon + 594
58 HIToolbox 0x00007ff8214590e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
59 AppKit 0x00007ff81acadfad _DPSNextEvent + 927
60 AppKit 0x00007ff81acac66a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
61 AppKit 0x00007ff81ac9ed19 -[NSApplication run] + 586
62 AppKit 0x00007ff81ac72c97 NSApplicationMain + 817
63 SketchUp 0x000000010002cc42 0x10001d000 + 64578
64 ??? 0x0000000200e3652e 0x0 + 0
65 ??? 0x0000000200e31000 0x0 + 0

And this Bug Splat Info:

Translated Report (Full Report Below)

Process: SketchUp [2059]
Path: /Applications/SketchUp 2021/SketchUp.app/Contents/MacOS/SketchUp
Identifier: com.sketchup.SketchUp.2021
Version: 21.1 (21.1.331)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2022-08-14 13:47:45.3564 +1000
OS Version: macOS 12.5 (21G72)
Report Version: 12
Anonymous UUID: 27E83FB6-B79A-1E4D-1479-6D2ED942782D

Time Awake Since Boot: 4400 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

VM Region Info: 0 is not in any region. Bytes before following region: 4375638016
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 104cef000-10560f000 [ 9344K] r-x/r-x SM=COW …acOS/SketchUp

Application Specific Information:
abort() called

Kernel Triage:
VM - Fault hit memory shortage
VM - Fault hit memory shortage
VM - Fault hit memory shortage
VM - Fault hit memory shortage
VM - Fault hit memory shortage

The info in log and crash files at the very beginning or at the end usually holds the most important lines.
VM - Fault hit memory cashes probably means it ran out of (Virtual) memory.
Might wanna try to split up the model in smaller ‘component’ pieces and export individually, or, shut down any other application running and dettach extra monitors if possible.

1 Like

I’ve no idea as I’m not mac, but isn’t there something about compatibility of 2021 and the M1 chip.
My vague memory tells me 2022 is the first to work natively with the M1.

Hi Box,
I’ll look into that compatibility issue. Seems like MikeWayzovski could be onto something. The Bug Splat seems to indicate the process ran out of Virtual Memory.

  • Thanks, Fred

Hi Mike,

I’ve done what you suggested and broken it into smaller parts and it seems to be working. Thanks for your help.

Do you have any information on how to compress or clean up SketchUp files? I’ve got a huge one and it’s quite old as well.

Thanks,
Fred