LayOut 2023 crashes every time I try to export a file to dwg. Has anyone had this issue on Mac or windows?
@colin @DaveR am I the only one having this problem? It happens every time I want to export the file but without exporting it as an sketchup entity, so the pages can be visualized on AutoCADs layout and the drawings on model.
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Probably best to share your model.
It happens with all the models, I also thought it was an specific problem related with the file, but it crashes even when I create a new file make some shapes on it and try to export it.
I haven’t had any crashes with LO2023 at all.
At what point does it crash? Right when you click the command? Once it starts out putting?
It crashes after I’ve set the export file up, once I click export it crashes, I’m gonna try to uninstall and re install, cause I’m this is not happening on layout 2022.
Have you tried exporting to different locations? Is there a possibility that you do not have rights to write to the location you are trying to use? Is the location a local drive?
It’s fixed now, I don’t really know what was the problem but I uninstalled and reinstalled and everything works fine.
I have been having a problem with exactly this for some time.
Same issue on different machines
Same issue on different networks
Same issue with different projects
We set all views to “Vector” because our consultants only care about the linework
Changing the settings on the export dialog makes no difference but here are the typical settings.
We use Macs and they are all the same specs:
- Mac mini 2018
- Processor 3.2 GHz 6-Core Intel Core i7
- Graphics Intel UHD Graphics 630 1536 MB
- Memory 32 GB 2667 MHz DDR4
- Serial number H2WFW04LPJ39
- macOS 14.1.1 (23B81)
Per SU support, I tried a clean install and we always immediately update to the latest Sketchup, currently 23.1.341
Attached is a sample file and the two referenced models.
2023_12_20-test.zip (6.2 MB)
The only thing we can do is export a single page at a time so something having to do with memory I am guessing!??
And here is the Crash report…
crash.pdf (99.2 KB)
Any help would be greatly appreciated!
I have had this identical problem with LAYOUT for years / across multiple versions of Windows and on multiple different computers. LAYOUT creates the DWG export ok, but it crashes 100% every time and you have to force quit - its the only option.
Post the model so Layout the experts can examine it.
UPDATE: with the help of Sketchup Support, we were able to successfully export DWG files as long as the “Export for Sketchup” box is NOT checked. They are working on a fix for the next release.
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I tried your example file in 2023.1.3, and in a more recent version I have. It does seem to be fixed in my later version.
I can’t give you a date yet for when the next update will come out, but I will try to remember to come back and tell you as soon as I can!
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Hi All,
Was wondering if this issue ever got fully resolved. I am having problems with exporting my LO 2024 files to dwg and dxf. I have done a total unintall and reinstall of SO2024 but it still does it. The sketchup layer is unchecked and have tried exporting to various formats to no avail. It does export the file OK but I freezes LO everytime.
To what do you have Output Override set in Model Info>Rendering?
Please update AND complete your forum profile.
Hi Dave,
I have tried various outputs from raster to vector to OneDrive / office365 and DropBox but it still freezes LO when I try to export. I tried the same thing on my laptop at home last night and it worked fine. The file exports OK, but I need to shut LO down every time. This what I get below.
Don’t export to the cloud. That’s a good way to end up with corrupted files. Export to the internal drive. If you need the file on OneDrive or DropBox, copy it from the internal drive.
Hopefully you haven’t been working on SketchUp or LayOut files saved directly to the cloud.