SU 2017 "choppier" than 2016 (same settings)

Technical Problems SketchUp
1

I just upgraded to Sketchup Make 2017. The same model will have about half the frame-rate in 2017 when orbiting. Same settings and preferences.

Here’s another funny thing: When I turn on Shadows in SU 2016, it becomes, unexpectedly, smoother (faster frame-rate). In SU 2017, it’s equally choppy with or without shadows enabled.

OpenGL settings are identical and changes in aliasing (0x,2s,4s,etc) don’t make a visible difference at all.

I’m on GL version 3.3.0, have two GeForce GTS 250 cards in SLI.

I’ve tried installing the “Install-CheckUp” app for Sketchup, but the installation fails with this error.

Any ideas? I sure was looking forward to that “buttery 3D orbitting”

2

Did you follow the directions in the error message? What version of Windows are you using? You could help us help you if you would complete your profile.

3

Hi Dave,

thanks. I’m on Windows 7, SP1. I will update my profile here as soon as I’ve finished this reply.

I went on a hunt for this “KB299926” hotfix. In fact, it doesn’t seem to exist. The only thing that keeps coming up in all searches is KB2999226 (extra “2”), and that one refers to an “Update for Universal C Runtime in Windows”.

Since the number didn’t match, I didn’t download it yet, but will try in the meantime. Could the “SketchUp 2017 Checkup” installation error message contain a typo?

*edit: hmm, I checked my profile, and it’s pretty complete, including OS info, etc. Does it not show? If not, how do I get it to show?

4

It could be a typo. I don’t know. Make sure Win 7 is up to date, though.

I’m running SketchUp 2017 on Win 7 on my low-powered machine at work and it runs great.

5

[quote=“maxoepen, post:1, topic:35309”]…have two GeForce GTS 250 cards in SLI…
… I sure was looking forward to that “buttery 3D orbitting”[/quote]

drop the ol’/lame GTS 250 and buy you a recent GTX 1050Ti or better GTX 1060… at least if the PSU provides roughly 400-500 watts.

1 Like
6

drop the ol’/lame GTS 250 and buy you a recent GTX 1050Ti or better GTX 1060… at least if the PSU provides roughly 400-500 watts.

Hm, might be time to upgrade yeah. But haven’t had any issues with those two cards before.
And it seems the problem lies elsewhere since SU 2016 runs like a champ by comparison.

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The graphics pipeline is different in SU2017 than in previous versions so it is entirely likely that your old graphics cards aren’t up to the task.

8

Thanks for the good insights. Looking at upgrading my system specs soon.