Something went wrong during the authentication process

I cannot download from extension warehouse. I keep getting the following message:"Something went wrong during the authentication process.
Please contact system administrator. Reference ID: a74394d9-3351-4b06-83ac-d83274de4b54

Can you try logging out and logging in again from SketchUp, in the bottom left hand corner of the page?
It seems like the session is invalid.

1 Like

Good day to you

I have done as you suggested. I needed to reset or change my password,
which I did. Then logged in from the bottom left icon. Now everything is
working just fine. Thanks for your advice. It is a great relief to be able
to work with Sketchup now without hiccups.

With great tanks
Kind regards
Deon Joubert