I subscribed to Shop in April and all was well with exporting. I usually launch in Chrome. In the last month, the simplest of files take more than an hour, if at all. As a test, I drew 2 rectangles, saved, and exported. 2 hours later, it’s still “in progress”. Thoughts?
macOS v 10.13.6
MacBook Pro Retina, Early 2013
2.7 GHz Intel Core i7
NVIDIA GeForce GT 650M 1024 MB
Intel HD Graphics 4000 1536 MB
I am not sure what utility you use on the Mac, but on Windows the Nvidia drvier comes with a Nvidia Control Panel that can be used to force certain applications to use one of the 2 available GPUs. It’s under “Manage 3D settings” on the “Program Settings” tab.
I have Chrome set to use the “High performance NVIDIA processor”.
I also verified in the internal chrome://gpu/ page that Chrome is actaully using the Nvidia GPU.
You might also check the internal chrome://flags/ page that there are not any weird flags interfering.
(You could copy these pages to a zip file and attach the zip to your 1st post to help the technician help you.)
My Chrome version is Version 74.0.3729.169 (Official Build) (64-bit)
On a mac, I don’t find an NVIDIA control panel and I don’t find a utility to manage graphics, 3d or otherwise. I’ve created zipped “flags” and “gpu” pages and have attached them. I’m not qualified to call a flag “weird” but perhaps you or a helpful mac geek can see something in these files that solves the issue.
ps. if relevant, I’m drawing for plasma cutting table, so just 2d shapes and 2d DWG exports…I find the shapes have to be filled to export rather than just being unfilled geometries.
That is behind a bit. When I opened the chrome “About” page today, … it started an update.
Try this. Seems each time you open this page, Chrome will force an update check. menu > Help > About Google Chrome
Now that everyone’s home for the day, I logged into my shop account and tried it on other mac computers, older/newer, more/less powerful, all same version of chrome and OS…they all took seconds instead of hours. So, what’s unique about my machine that’s causing this? Hmm.
Problem discovered. I had some Chrome windows running in the background that affected the Sketchup processes dramatically. All’s running fine now that I’ve terminated those active windows. Alternately, I could open Safari to run Sketchup.