I have been using Sketchup free for a short while now. I have run into a problem, however, that I cannot solve on my own. I am trying to export a design from Sketchup to a dwg file type, for working with CAD software. I bought a subscription of Sketchup Shop in order to do this. I cannot export any file types other than the basic PNG and STL types. Any file type that was previously locked behind the Sketchup Shop paywall fails when I try to export it. I am given the message “We have encountered a problem during this operation” each time I attempt to export. I’m getting frustrated, as Sketchup is unable to assist me because I have only purchased their “medium tier” product. I’m hoping that this community, which seems so helpful, is able to also help me figure out this issue.
I am scaling the image down by a very large factor.
The image should be entirely 2-D at the moment.
I am currently working on a Dell Optiplex 780, which I believe has the integrated graphics card “Integrated Intel GMA 4500”.