You used the word license in your queries, so we thought you wanted a legal answer based upon the licenses.
What I am trying to make you understand, is that even Colin’s statements (as an employee) cannot change the licenses.
He does have “insider information” as to policy. Viz:
His interpretation is 2nd hand at best. But what he said was part of the internal reasoning behind the limitations in the web edition licensing (and the discontinuation of the Make desktop edition itself.)
These internal company “positions” (on the misuse of free editions) are not officially part of the legal agreements. (They do not need to be.)
Meaning that no company must reveal why they license in certain ways and not others. It was nice of Colin to do so. But he is not really revealing any secrets. The misuse of the free editions has been extensively discussed here in this forum. (See the topic on “What’s up with SketchUp Make?”)
Anyway, … I at least did not understand that you would be content to know the WHY beneath the licenses, rather than the WHAT, since you used the term “rights”.
But as I think I showed above the web edition ToS is quite clear as to what priviliges it bestows and what it does not.
Ie, the “take away” is that the Shop web license does not create or bestow a “commercial right” that can be “transported” to apply against a SketchUp desktop product. (As the product manager said, corporate legal did this purposefully.)
Even Colin acknowledged this, in that Customer Service has had to award Pro desktop licenses to some Shop customers where bugs prevented the customer from doing some needed activity in the web edition. (Corrected & clarified by Colin below.)
Ie, they (Trimble SketchUp division employees) themselves cannot extend the priviliiges nor change the limitations of the legal agreement for the web edition license, but they can “gift” a desktop license, if the situation merits it. The customer’s use of the desktop edition afterward is under the desktop license.
Once again, this is not my opinion. I’m telling the readership what the license says plainly, but every user should read terms document it in it’s entirety. It doesn’t really use difficult legal jargon.
And as one of the sages said above, … this is the public user forum. Anyone can and will express their ideas and opinions on any topic (within the guidelines.)
This forum is not the official support avenue. That is done directly through the customer support portal. Any licensed customer can ask licensing questions through that mechanism that would avoid having to hear other opinions.
There are sages here who have been with SketchUp it’s entire 20+ year life and have read every license version there ever was. I’ve been involved for at least 13 years and read it every release at least (to see if there are any changes.) It is not very hard to understand as EULAs go.
Technical issues are not the only things that result in forum questions and answers. Licensing issues are discussed quite frequently. But many others topic genres also occur. (Career advice, How to model, etc. etc.)