SketchUp Pro 24 keeps crashing or freezing

Hi I have downloaded SketchUp Pro 24 to a brand new laptop but it keeps freezing/ crashing ?
I have upgraded graphics card, uninstalled and installed ?

When you installed it did you do so correctly? That requires right clicking on the downloaded installer and selecting Run as administrator.

When it crashes does it give a Bug Splat? If so, have you sent the repoerts with something to identify the came from you?


I have run it as administrator - it just freezes and does not give a bug splat, just programme is not responding