Sketchup has been crashing repeatedly while using Enscape - specifically while using Objects (placing lighting.) Any ideas here on how to mitigate this? It’s really putting a wrench in my workflow.

I use sketchup with enscape on windows 11, I haven’t had any issues with it, have you updated your gpu drivers?

I’ve checked them in Device Manager and it tells me I’m up to date. -Should I just go to the website and download most recent to be sure?

[image] fid: Should I just go to the website and download most recent to be sure? Yes! Don’t trust Windows to tell you that the graphics drivers are up to date. When SketchUp crashes do you get Bug Splats? Have you been sending them in with something to identify they came from you? Email add…

All good questions. I do get bug-splats but haven’t sent them in. I’m downloading the updated Nvidia driver so we’ll see what that does. -Will try creating a simplified file to see if that makes a difference. The file I’m working in was exported from a Revit model and is relatively large as it inc…

[image] fid: I do get bug-splats but haven’t sent them in. If you had been sending them in @colin could take a look at them to see what they point to.

It’s too big - will have to WeTransfer if that’s ok. Can you provide an email address?

[image] fid: will have to WeTransfer if that’s ok. That’s fine. Just share the link here.

Will do. FYI - was just experimenting w/ a simple box and after placing three lights in Enscape Objects - the file froze…Did not fully crash but I can’t use my mouse to click on anything.

Sketchup Pro 2023 w/ Windows 11 - Crashing with Enscape

SketchUp

fid June 11, 2023, 8:13pm 7

Just happened again and sent the bug splat in. -Only seeing this now though so did not include @colin. My name and email address are included. Now I will try on a test file…

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Sketchup Pro 2023 w/ Windows 11 - Crashing with Enscape

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