Hi, we have a computer with sketchup pro 2020 and due to some issues with the software we had to reinstall it, now the software is not detecting the license.
Before to reinstall the software we checked the license window and it looked like this (it said 2020 instead of 2019)
As far as i understand the license was backed up by the installation wizard and it was saved somewhere in the computer but so far i haven’t found a way to restore it.
Can someone help me with an advice?