I currently have Make 2017 installed, and can’t get 2018 Pro to work.
I have a valid licence, but when I install, I get the splash window saying the trial period is over. Oddly though, the window appears when I mouse-over the icon in the system tray, but when I click on it, the window will not appear full size.
Tried uninstalling both versions and that did not work.
Sketchup support hasn’t made any useful suggestions yet.
Do I need my account reset? I’ve asked, but haven’t heard anything back.
Problem has been going on for months. I called the support line, but get the same useless message that they “will call me back” if I lee my name, number, and support ticket number. I’ve never gotten a call back.