Sketchup Pro 2016 not recognizing license received from Sketchup

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SketchUp Pro Customer Service

Hello guys,

Is the license from SketchUp 2017 can be backward compatible?

I am trying to use it for SU2016 due to VRAY capabilities.

Can anyone kindly respond to this? Thanks!!

No. The license is version specific. You would need a different license for SU2016. Contact Customer Support to see if they would sell you a license for an older version.