Sketchup Make 2017


#1

I downloaded Sketchup Make 2017 normally and it appeared on my desktop and when I press on it nothing happens. I have tried to reinstall it but nothing changed.


#2

You say you downloaded it. Did you install it? Did you install it correctly by right clicking on the installer file and choosing run as administrator?


#3

Yes,I installed it and i did run as administrator.


#4

But still nothing happens.


#5

What driver version for your Intel graphics?


#6

what do you mean?


#7

Your Intel graphics card needs to have a driver. What version is the driver software?


#8

I have Intel HD Graphics


#9

The version is 10.18.10.3355


#10

Yeah. What version is the driver? If you do even a little bit of a search for Intel HD, you’ll find quite a few threads on the topic of using them and their poor handling of OpenGL.


#11

An easy way to get the graphics card’s info is to install the Speccy program. It will provide the details that folks are requesting.


#12

it’s okay as I went on the control panel and went on the graphics card and got the details.


#13

See 2017 download and install errors (outdated Intel graphics driver) specifically:

Same ol’ story: Your Intel Graphics driver suite version
has known issues with it’s OpenGL library.

Sig[3].Name=Fault Module Name
Sig[3].Value=ig75icd64.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.18.10.3496
As said in several threads here, users with older Intel HD integrated graphics
need to update to version 10.18.10.4061 or higher.

Also see: Trying to use SketchUp Make 2017 - Won't Work Specifically:

"the driver versions with older versions crashing (specifically 10.18.10.3496 is known to fail) "

So update your graphics drivers and try again.


#14

Ok, thanks