Sketchup Make 2017 won't open server files by left-clicking

[japebarto5]

Hello everyone,

When I left click a file located in a network drive, Sketchup fails to open it.

When I open it locally, it works fine.

How can I solve this issue? I’ve checked “run as an administrator” in the Sketchup .exe files properties.

[MikeWayzovski]

@japebarto5

I’ve checked “run as an administrator” in the Sketchup .exe files properties.

This is not enough, you must ‘run as administrator’ when installing:
Meaning: Right-clicked on the downloaded installation file and choose : Run as administrator. If not or not certain, do it now and you will be prompted to ‘repair’. Choose ‘repair’

Why the installer must be "run as administrator"

Since the release of SU 2017, there has been a tidal wave of posts from people who encountered problems with SU because they did not install it properly on Windows. The only correct way is to right-click the installer and select “Run as Administrator”. It is not enough to be logged on as an adminstrator. This requirement (which is not unique to SketchUp) is because modern OS’s have upped their security requirements to protect against malicious code that tries to modify crucial system areas su…

More in general: SketchUp works better when you work locally on your machine, server timeouts and increasingly growing file-sizes often gives problems while auto-saving etc.

Is the network drive located at work and are you working at home?
Using Sketchup commercially is against the EULA, so the SketchUp Pro version must be used. These Licenses give you the option to install on (work) desktop and the laptop you take home.