Continuing the discussion from SketchUp for Schools Login Changes for G Suite Users:
Good afternoon, I am experiencing the same problem as other users in using the application in Google Workspace.
Teachers can login to sketchup for school but students can’t, they use another domain.
Our domains are;
@bscordoba.es
@students.bscordoba.es
I don’t understand why this information can’t be private via ticket.
Thank you very much.
Hi @JoseLuisD, thanks for the post. I am happy to assist you on this, but I need to confirm a few things in our database before I can add you. I tried to locate a website so I can verify everything without having to ask you a lot of questions but was unable to locate one. Can you link me to a website so I can get all the info I need to get you added?
Once I have that it should only take me a few minutes to locate everything and get you added.
I work in NYC schools and we cannot login with G-Suite even though Sketchup for Schools is approved by the NYC Department of Education.
Our domains are
@schools.nyc.gov
@nycstudents.net
Sketchup support told me to post here. “Your case number is 10747179. If you need any further assistance with this case please just reply back to this email.”
Hi @weisbrot, thanks for the post. I went ahead and addressed your question in a differnet thread so we can continue our conversation there. Specifically the thread I am talking about is here: Access for NYC DOE schools
Anyway, just go ahead and answer the questions I asked there and we are all set to start troubleshooting.