Sketchup for schools app shortcut missing

Hello,
We have deployed the sketchup for schools app from our g-suite admin console, but our users don’t see the shortcut in the app menu, even after clicking “More”. There is a workaround which is to open any other google app (drive, keep etc) then go back into the menu and the sketchup for scholls shortcut shows after clicking “More”.

RTCool had found the same issue here: Sketchup For Schools EDU Access
Has anyone found a solution yet?

Many thanks

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