Hi, I’m having issues loading extensions with sketchup 2019 when running sketchup as a non-admin user. Any idea what changes about sketchup’s ability to load extensions that I could use to debug? it’s like it’s not even trying to load my files.
and typing things in ruby console like
returns “not found” errors like the files aren’t even there
but if I switch to admin user it all works fine.
Also, never had this issue with Sketchup 2017.
Note it must specify be the full path to your “
To see if the file exists use this in the Ruby Console:
i.e. with the file-type suffix.
If it doesn’t return ‘
true’ something is wrong…
Did you install SketchUp properly on your PC ?
While logged to Windows in as your normal user-account [NOT the system administrator - but having admin-powers as a normal user is OK], ensure SketchUp is closed.
Find the relevant installer exe file - probably in your Downloads folder ?
Select its icon, right-click > context-menu > “Run as administrator”
When prompted choose “Repair”.
When it’s completed restart SketchUp and retest…
Installing a complex app like SketchUp in any other way can lead to all kinds of unpredictable weirdness, often involving file/folder permissions etc…
So NEVER double-click an installer exe file to ‘Run’ it, even if you have some admin-powers it does not give you the same result as using “Run as administrator” - which is the only proper way…