A shot in the dark, try disabling anti aliasing in the graphics settings.
I didn’t have it turned on
More of a general comment on Windows 10 issues recently - it seems Win 10 has some unresolved graphics issues - breaking drivers etc.
I have tried an old Windows technique of disabling most visual effects (a work station type setting)
Control panel>system>advanced system settings>performance settings>visual effects>adjust for best performance. I then just turn thumbnails back on.
This may rule out a few complexities and/or give a slight speed boost.
I don’t think the answer you mentioned above is relevant to what our problem is, the issue we have is SketchUp iteslf is not starting at all, even with driver, c++ redist and sketchup reinstalls and removals, SketchUp is not launching
any special configuration as a multi monitor setup or running in a virtualized surrounding or on a docked notebook w/ an external display connected or using a 3Dconnexion device or an overzealous security suite/firewall blocking?
Yes - it is just generally related to your issue (possible GPU driver issue).
I often perform similar operations just to rule out obvious issues when I can’t identify a problem. Taking any step sometimes leads to discovering something else.
single display only, I’m on a desktop. I dont even have a firewall running
yes 2016 works, but i’m on a 980ti, it should can handle higher demand stuff. And I hope I can run later version of sketchup
I see you are on a desktop. I am running '18 on a GTX 970. The config you have should work. Do you have a CPU with onboard graphics, if so switch to see what happens. It’s possible your graphics card is failing.
Do either of you have unusual characters in your user name?
I am on a Xeon e5, no onboard display
updated, but checkUp is also not working too, graphics is not likely be the problem
I think we need to remember the original poster here has an NVIDIA RTX 2080 and his SU was apparently broken by a Win 10 update (that was subsequently uninstalled).
@KazumaTheOtaku your issue may not be exactly the same - did it happen after a Win 10 update?
It will get confusing if we are trying to solve 2 different problems.
@neulant - as you seem to have dealt with possible driver issues, I start wondering about the hardware.
The RTX 2080 has had some issues (discussed on the NVIDIA and Reddit forums).
I get the impression uninstalling the latest Win 10 update may have not been successful. Can you afford the time to do an OS “fresh start”?
(settings>updates and security>recovery)
A less likely option to this is system restore, which is still available in Win 10 - I sometimes have it enabled - you could check if it was enabled.
@KazumaTheOtaku based on the latest info on your issue you mentioned in another post (you have windows errors being produced) - if you know how to follow up on your windows error reporting, and check out online solutions, that can be very helpful.
You could also try a Windows recovery option.
No can’t make a followup, since windows error reporting doesnt show up and it disappears for abt 2 seconds, I haven’t use sketchup for a period of time, but I can pretty sure I can’t revert my os to older versions. I don’t really think I can go for a fresh start since it is loaded with so many applications
As much as I hate to say it, it is possible you have some malware or a virus. Try that path or consider a fresh install of Windoze.
malware isn’t present on my computer