I’ve been learning via the tutorials on Sketch Up Campus, but can’t proceed due to an error (500). Does anyone know if this is this a temporary issue and when it’ll be resolved? TIA

Getting the same error. It appears that only two tracks don’t return 500 right now: Fundamentals Rendering in Photoshop Switching the browser doesn’t work. I’m logged in. Is this an issue on the end of trimble? Best Regards.

Update: The whole website seems to display debug information due to some database error. I don’t think we are supposed to see that

The issue seems to be finally resolved. Thanks for taking an action.

Thanks for your patience everyone. This is a known issue that requires our server database to be reset periodically to clear the error. We are working on a long-term solution. Until then, please try again after waiting some time for our reset to take effect.

Thank you so much for resolving this so promptly! I’m looking forward to progressing on to the next tutorial. Have a great day!

This Error is occurring now on SketchUP Campus, FYI. I was working in Landscape & Site Design, lesson 04 & went from the play equipment to the railings section, and it gave me an error message. Same with all remaining lessons in L&SD, but appears that the sections before the railings section still w…

Thanks for letting us know, I thought we had addressed these errors, but alas, clearly not. While we are looking at getting this working, one of the work-arounds that often works is to log out and view the videos anonymously or in incognito mode. The site will pop up a window asking you to log in, …

My students are trying to watch the SketchUp Fundamentals videos at the following website: https://learn.sketchup.com/track/sketchup-fundamentals-part-1 There are 12 courses and the videos are now only working for Quick Start 01. They’ve been playing without any issues for the last 10 days. We’ve …

We see that as well, and are trying to alert the right person to look at the problem.

I haven’t been able to replicate the issue, though some on the team have. I’ve reset a few options on the site, please check again. Sorry, we know there are occasional errors on the site, we’ll have things up and running again as soon as possible.

SketchUp Campus error

SketchUp

Cotty April 5, 2021, 7:43pm 19

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SketchUp Campus error

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