SketchUp 2025 Crashed while exporting scene animation (from video)

Developers Ruby API
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1

Hi, everybody,

SketchUp 2025 constantly crashes when trying to export a scene animation. As soon as the export starts (or after a few frames), SketchUp shuts down without any clear error message.

What I’ve tried:

Switching to the classic graphics engine

Reduced export resolution and frame rate per second

Disabling all extensions

Copying geometry to a new file

Upgrade to the latest version SU 2025

Information about the system:

SketchUp 2025 (build: v25.0.634)

OPERATING System: Windows 10

GPU: NVIDIA RTX 3060

Has anyone else experienced similar crashes? I would appreciate any advice or ways to fix them. Thank you in advance!

2

hello

video texture IS an extension. Plus, it is marked as compatible with sketchup 8 to 2015…
You should try twinmotion that is free for <1M$ income, it’ll allow you to integrate any video with ease

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3

Hello!
Thanks for the feedback and recommendation — I will definitely watch Twinmotion.

I developed the “video texture” plugin myself with the help of AI. It is designed for expos and exhibitions to quickly show videos directly in SketchUp without transferring models to other editors.

Thank you for your interest in the topic!

4

So not exactly true, you are still running your own written extension?

Sounds like your extension is crashing SketchUp?

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5

Yes, you’re right — I’m still using my own extension.

At this point, it’s hard to say exactly what’s causing the crash during animation export in SketchUp 2025. It might be related to how textures or graphics are handled in the new version. I’m currently trying to figure out whether the issue comes from the plugin itself or if it’s a general bug. I’d really appreciate any ideas or suggestions you might have!

6

Are you getting bug splats with the crashes? If so, have you been sending them in with something to identify they came from you?

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7

No, I haven’t sent any reports to the SketchUp developers yet. I haven’t encountered such errors before, and other plugins I created using AI haven’t shown similar issues. When I stop the video in real time, SketchUp exports the scene without any problems. However, when I enable the plugin and it starts the video on a flat surface, difficulties arise when trying to export the animation. At first, the issues were minor, but then they became more significant.

8

So you ARE getting Bug Splats but not sending them in? If you did send them in @colin could look them up and tell you what’s likely failing. Since we don’t have your extensions and your model there’s little hope for us to tell you what is causing the crashes.

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9

Thank you for the suggestion! If I send you the plugin, would you be able to help finish it, especially the export part? Or maybe someone else could assist with this? It would be great to receive the updated version after the analysis.

10

Not me.

I would post in the Commercial and Collaboration category to see if you can get one of the Ruby gurus to help you finish up your extension.

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11

We will know IF you send in some BugSplat! reports. The SU Dev Team uses them to prioritize maintenance work. “The squeaky wheel gets the grease.” The more reports of that crash type will move it up in priority.

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