Sketchup 2024

[stanko_putica]

I received a notification saying I can update Sketchup from 2023 to 2024 version. I downloaded the new Sketchup 2024. When i go to open it, it says “You have exceeded your allowed activations. To continue, please sign out of another instance of Sketchup, or use the link below to sign out of all versions you have authorized in the past. Then click the profile icon above to sign out and try again.”

So in doing all that, I’m still not able to open Sketchup 2024. Am I not allowed to download Sketchup 2024 after purchasing a Pro Subscription? I haven’t made any updates since purchasing the subscription and acquiring Sketchup 2023.

Can anyone help?

[ateliernab]

SU 2024 problem with log in

Hi, I just upgraded my SketchUp Pro to 2024. It was working perfectly before the upgrade, but now I’m getting this message: “You have exceeded your allowed activations.” To continue, I need to sign out of SketchUp on other computers or use the provided link to sign out of all previously authorized versions. I’ve already signed out of SketchUp on all my computers. Additionally, I clicked “Deauthorize All” in Manage Devices, but the issue persists. I’ve even restarted my computer, but after 50 …

or that one

Deauthorize

As soon as I have updated to Sketchup 2024, it stated that I have exceeded the number of allowed activations. [image] I did log out of all the devices that I’ve been using since the purchase of the licence; I’ve also logged out of all the older/earlier versions for Sketchup - 2023 and Sketchup 2021 these are the only older versions that I’ve been using. Additionally, I did deauthorize all devices but that is not working. Is there anything that I’m missing. I did not exceed the number of user…

or the video

“You Have Exceeded Your Allowed Activations” : How to Manage your Subscription Activations

[stanko_putica]

I followed this video, and opened up sketchup 2024 again and the same message popped up not allowing me to open sketchup 2024

[colin]

You need to sign out, and then sign in again.

[mcp.michael.a.vingochea]

Open a sketchup window and click HELP (next to the EXTENSIONS tab).
Then click MANAGE LICENSING to open another window.

Depending on the type of licensing; click MANAGE SUBSCRIPTION or MANAGE LICENSING button within that new window.

OR Trimble | Account Management

It’ll take you to your trimble account.
Login.
Click PRODUCTS
Find the sketchup product you’re working with.
Click MANAGE DEVICES
Then select DEAUTHORIZE ALL

Go back to your sketchup program and sign out and log back in after deauthorizing all.

It’ll work then.