Sketchup 2023 goes unresponsive after installing vray 6 update 1.1

Extending SketchUp V-Ray for SketchUp
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1

Version 6 update 1.1 works fine on Sketchup 2022 but will not let 2023 open when installed. The program opens and loads all plugins then goes “not responding” and your have to force quit. If I uninstall vray it opens, loads plugins and works. I have tried to install several times on 3 computers all with the same results. 2022 works fine with version 6 update 1.1 but not 2023. I have uninstalled reinstalled multiple times on each all with the same results.

Please help!

Computer 1:
Windows 10
Threadripper 2950x
64GB Ram
2080ti

Computer 2:
Window 11
Intel 13900k
64GB Ram
4090

Computer 3
Window 11
Intel i7
32GB Ram
Nvidia Quadro RTX 3000

2

Have you contacted Customer Support at Chaos Group? Likely they are the ones that need to fix it since it’s their update that is causing the issue.

Please update your forum profile. It says you’re still using SketchUp 2018. It also indicates you are using Mac, not Windows.

3

Thanks, in contact with them and so far with testing have found that Laubwerk Play may be to blame but am doing more testing currently. Also, thank for the info on the profile being out of date, never once thought to update it and also was a good laugh thinking I worked on a Mac at one point in life.