Hello there. Im encountering some issues while working with my SketchUp files (30MB) - the app freezes even when i use simple things (rotate, move, etc). I checked my high perfomance laptop and its running fine - stress-tested CPU and GPU - all went well, everything enabled so i got no idea where should i dig in?
I’d appreciate any assinstance
System Information
Time of this report: 5/13/2021, 20:03:40
Machine name: DESKTOP-USQEEVR
Machine Id: {597E1D6C-CB85-4FDD-B55D-237D520F927F}
Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: Russian (Regional Setting: Russian)
System Manufacturer: HP
System Model: OMEN Laptop 15-en1xxx
BIOS: F.05 (type: UEFI)
Processor: AMD Ryzen 7 5800H with Radeon Graphics (16 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 15732MB RAM
Page File: 5729MB used, 12947MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.2.2
DxDiag Version: 10.00.19041.0546 64bit Unicode