I had been avoiding installing Pro 2020. I had it, but had been using 2019 and was happy (enough) with that. However, at least once every year, I need to delete “everything Sketchup” and do a fresh install as it becomes unstable, probably as a result of competing plugins, but who has the time to sort those issues out as you’re trying to earn a living? One of the issues from having a “wild wild west” approach to plugin development. And, I’m certainly not dissing the incredible plugin developers with that statement, that’s directed straight at Trimble.
But, I felt it was time to do a reinstall of Sketchup Pro 2019 to clear out the underbrush. Deleted everything, installed fresh and - my license info was wrong somehow. Searched the available sources to no avail. Sent a ticket yesterday morning requesting a reply “ASAP”.
Of course, I still haven’t heard back.
Anticipating this, I bit the bullet and installed 2020. I had a license key that worked. Installed a number of “must have” plugins - some of which weren’t signed as “compatible” (but, I trust C. Eneroth) and went to work.
In the ensuing 24 hours, give or take, it has crashed probably a dozen times. Maybe two dozen, who knows, but I’ve definitely lost track.
And Trimble wants each and every one of us earning a living the hard way to pony up hundreds of dollars annually for this sort of sloppiness. If they run the rest of the business this way, Sketchup is in trouble.
I know I biatch a lot about SU. If I could wind the clock back 15 or 20 years, I might have chosen a different modeling software to play around with and learn. Not sure what else was available at the time, or if I would have been able to afford it. Sketchup certainly lulled me in with the ease of use thing. But, it’s an absolute pain in the butt trying to get paying work done in it now. So many glitches so much of the time. And customer service seems to have all caught covid. Except for Aaron, who’s always putting out fun vids. If I thought I’d live long enough, it would probably be wise to start learning something else.