I have a new problem that has developed in Sketchup 2019 over the last two days. I previously had it running on this computer, but when I tried to start it today, it loaded to the main screen as normal. I then selected which template to use for a new drawing. After I did this, it went to the blank screen with menus across the top and sides but refuses to finish loading and won’t allow me to start a new drawing. I haven’t installed any new memory or graphics cards from where it was before.