Hi community,
we use SketchUp 2016 with V-RAY plugin.
Files are stored on network drive (W:\DATA), it’s Windows Server 2012 storage.
One of our users has problem with AutoSave / Save feature.
He use new Z240 workstation for 1 month and work every day with multiple SketchUp files. The error appeared 3 times yet.
SketchUp and its AutoSave / Save feature works fine, but sometimes “CFileException 1” error message appears:
CFileException 1 in W:\DATA\SketchUp_drawing-0.tmp
When user clicks OK, another error message appears:
AutoSave Failed due to invalid file path W:\DATA\SketchUp_drawing.skp or insufficient permissions. Please fix by going to SketchUp’s Preferences > Files and specify a valid path with write access for Models:'.
After that, it’s not possible to save the file to network drive. User has to save It to local disk and then move to network drive.
User has access to W:\DATA\ via Windows Explorer with no problem. I can see .tmp files there.
Regards,
Jarda