We are seeing an increasing number of bugsplats for SketchUp 2015 (64-bit) when it is used on machines with Intel HD Graphics 5500, even on machines with dedicated graphics card. If anyone is using SketchUp 2015 (64-bit) on such machines, with or without dedicated graphics card, and NOT crashing, pl…

Update 2 [image] yogesh: If the above suggestion works, please update this post. The issue I was experiencing has been satisfied by removing the 64 bit version of the program and replacing it with the 32 bit. I actually removed the 32 bit v to try the suggestion from @sketch3d_de, but the v…

Hi Guys, I’m using Win 8.1 pro on a desktop. It is not the graphics card that causes the problems for me. It is the key board and mouse that seem to be the major cause of commands not working. Specifically, Guides, Push-pull, Orbit etc. GRAPHICS [image] KEYBOARD They work fine with AutoCAD 201…

[image] Heinz: I have some problems on the drag select operations that I assumed have to do with the (mouse) speed settings… Spotting select tool performance is a symptom of poor OpenGL support from your graphics card and or its driver.

[image] Heinz: WIN 10 Upgrade this month. I might reinstall the hardwired mouse & keyboard just to see the difference. Running 64 bits requires 64 bit drivers , so make sure you check the suppliers for updates; Initial post about w 10 was MS was going to drop support for both 32 and 64 bit a…

Slowing the mouse speed down to 0 basically helped dramatically but I will definitely check for the driver update. Preset limits on the length seem to interfere with the input to. I will get back on the subject as soon as I’ve got it sorted. Driver updates, Duh? Thanks guys. 3 Thumbs up.

Thanks AlexB. Did not think about the change in subject.

This issue should not be considered solved. I continue to have this issue on my brand new Dell L7450 with Intel HD5500 graphics card. going to 32 bit in my mind is a band aid solution. Is Trimble actively addressing this issue?

[image] penumbradesign: Is Trimble actively addressing this issue? Ask also if Intel is actively addressing this issue, as it is a problem with their hardware… Anssi

updated to latest drivers to see if that solves the issue, so far panning and orbiting are ok.

[image] penumbradesign: This issue should not be considered solved. I continue to have this issue on my brand new Dell L7450 with Intel HD5500 graphics card. going to 32 bit in my mind is a band aid solution. Is Trimble actively addressing this issue? [image] Anssi: Ask also if Intel i…

Hi bro, I Absolutely fixed by upgrading Windows 10 , Good luck

SketchUp 2015 (64-bit) and Intel HD Graphics 5500

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SketchUp 2015 (64-bit) and Intel HD Graphics 5500

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