Sketch up free app on pc

[hansel]

i cant open sketchup pre app pls help me, yesterday it was working and now it does not. I kept on installing and uninstalling it but it wont work.

i open the app then sign in then launch browser again shows, when i click, it cant be clicked. Please help!!

[TDahl]

Exactly what sort of errors do you see? Can you post a screen capture of such an error (drag an image file into a reply while you are composing it)? As a somewhat new forum user you might not be allowed to post images yet, I’m not sure how that aspect of the forum works. If you cannot post screen capture image, then please write down exactly what error appears, and in what sort of window.

I’m also not sure what role a browser plays when starting SketchUp Pro 2020; can you clarify that?

[colin]

Close your browser, open SketchUp, sign in, then Alt-tab to see what applications are open. Is your browser now open? If it is open and apparently has a window that you’re not seeing, read this post and try something similar to retrieve your browser window:

Geo Location Problem1

During the time that SketchUp wasn’t responding, did it recover if you pressed the Escape key? If it did, it could be that the window was off screen. The way to solve that is to do these steps, where ‘M’ is the key that represents Move. If your Windows is not English that key may be a different one: Open the Add More Imagery window, even if you don’t see it. Hold down Alt, and tap the spacebar. Release Alt, and tap the M key. Tap any arrow key. Now move your cursor, and see if the add location…

If your browser isn’t open, or it’s open and has no windows, go into the Windows control panel, where you can set your default web browser. See what it is currently set to, and try changing that to Chrome or Firefox, or a recent version of Edge.