Sk2024 keeps crashing with live render - both enscape and vray vision

[p226]

running enscape trial on a mac studio 2023, sketchup pro 2024, every time I start to place lights it crashes and restart the computer. It happens also using vray Pro vision… not sure which problem is it , if enscape, sketchup or apple… but can’t continue my work like this…

that’s the report after crash:

panic(cpu 2 caller 0xfffffe0023b8bddc): DCP0 PANIC - program_swap: Async Swap request landing on unsupported platform. Force panic

• iomfb_mailbox_async(67)
  program_swap: Async Swap request landing on unsupported platform. Force panic

RTKit: RTKit-2419.101.1.release - Client: local-t602xdcp.RELEASE
!UUID: 10178379-fe92-3317-9095-ad703b8bb255
Time: 0x0000001546dd4ea9

Faulting task 67 Call Stack: 0x000000000001c748 0x000000000001c13c 0x000000000001bf40 0x00000000000152c0 0x00000000001e4130 0x000000000019ff24 0x000000000019956c 0x00000000001a5fbc 0x00000000001f2270 0x00000000001f1a4c 0x00000000001aed34 0x000000000014af6c 0x000000000013e24c 0x000000000001cbb8 0x0000000000017af0
RTKit Task List:
name | pri | stack use | status | resource | warning
0 rtk_background | 007 | 848/2048 | SEMWAIT | 0x852610 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

1 rtk_ep_work | 057 | 920/2048 | SEMWAIT | 0x84ecc0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

2 log_tx | 007 | 624/2048 | SEMWAIT | 0x83b810 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

3 log_flush | 015 | 944/4096 | SEMWAIT | 0x83aba0 |
0x0000000000016fd8 0x0000000000017f74 0x00000000000221dc 0x0000000000017af0

4 tracekit_work | 007 | 608/4096 | SEMWAIT | 0x8386d0 |
0x0000000000017020 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

5 Terminator | 015 | 416/2048 | SEMWAIT | 0x837220 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

6 main | 015 | 6176/40960 | SEMWAIT | 0x822140 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x000000000000cd68 0x000000000000ef1c

7 dcpexpert | 015 | 240/16384 | SEMWAIT | 0x834ec0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

8 power | 000 | 1600/65536 | RUNNABLE | 0x62f0a8 |
0x0000000000016fd8 0x000000000001b9b4 0x000000000001b6a0 0x0000000000017af0

9 rtkitpmgr | 015 | 240/16384 | SEMWAIT | 0x82fc20 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

10 iomfb_driver | 016 | 11360/16384 | BLOCKED | 0x82ba88 |
0x0000000000016fd8 0x0000000000216d28 0x000000000001ccb0 0x000000000001cb6c 0x0000000000017af0

11 iomfb_low | 009 | 240/16384 | SEMWAIT | 0xffffffff410ee650 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

12 iomfb_driver_low | 008 | 240/16384 | SEMWAIT | 0xffffffff410df5c0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

13 iomfb_cdfd | 014 | 3808/16384 | SEMWAIT | 0xffffffff410c1770 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

14 iomfb_dcp_disp_serv | 016 | 1072/4096 | SEMWAIT | 0xffffffff410b14d0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

15 iomfb_ap_link | 016 | 1280/4096 | RUNNABLE | 0 |
0x0000000000016fd8 0x0000000000216c1c 0x000000000001cc20 0x0000000000017af0

16 iomfb_ap_caller_0 | 016 | 240/512 | SEMWAIT | 0xffffffff410aeb90 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

17 iomfb_ap_caller_1 | 016 | 240/512 | SEMWAIT | 0xffffffff410ae450 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

18 iomfb_ap_caller_2 | 016 | 240/512 | SEMWAIT | 0xffffffff410ade20 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

19 iomfb_ap_caller_3 | 016 | 240/512 | SEMWAIT | 0xffffffff410ad7b0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

20 iomfb_ap_callee_0 | 016 | 6976/16384 | SEMWAIT | 0xffffffff410ad130 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

21 iomfb_ap_callee_1 | 016 | 6768/16384 | SEMWAIT | 0xffffffff410a8cc0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

22 iomfb_ap_callee_2 | 016 | 240/16384 | SEMWAIT | 0xffffffff410a4840 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

23 iomfb_ap_callee_3 | 016 | 240/16384 | SEMWAIT | 0xffffffff410a03d0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

24 iosurface_tracker_timer | 015 | 976/16384 | SEMWAIT | 0xffffffff4109b470 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

25 AUCWorkLoop | 015 | 240/16384 | SEMWAIT | 0xffffffff41096e80 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

26 auc_dcp_queue | 015 | 2304/16384 | WAITING | 0xffffffff41092e88 |
0x0000000000016fd8 0x00000000000177ac 0x00000000000166b4 0x000000000001d190 0x0000000000101ba4 0x0000000000017af0

27 dcpav | 015 | 1600/16384 | SEMWAIT | 0xffffffff4108e020 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

28 cpCapsThread | 015 | 1520/16384 | SEMWAIT | 0xffffffff41086920 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

29 additionThread | 015 | 6464/16384 | SEMWAIT | 0xffffffff41082270 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

30 removalThread | 015 | 2912/16384 | SEMWAIT | 0xffffffff4107dbc0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

31 dcpdptx-hdcp-interface | 015 | 2464/16384 | SEMWAIT | 0xffffffff410767c0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

32 dcpav-controller-epic | 015 | 2464/16384 | SEMWAIT | 0xffffffff410714d0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

33 dcpdp-controller-epic | 015 | 240/16384 | SEMWAIT | 0xffffffff4106c0c0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

34 dcpdptx-port-epic | 015 | 4976/16384 | SEMWAIT | 0xffffffff41066550 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

35 sac-controller | 015 | 240/16384 | SEMWAIT | 0xffffffff41061db0 |
0x0000000000016fd8 0x0000000000017f74 0x000000000001cb4c 0x0000000000017af0

[rtches]

Is not neccesary that you post 3 times your error. Yuo should complete your profile in order to be helped (Mac Os version for example). There are some bugs related to Apple silicon chips.

¿Have you tried to remove your plugins in order to test if the problem are not the render plugins?

[p226]

Hi,the mac version is sonoma 14.4.1, it mostly crashes when i use enscape render (always) and vray vision, so I thought my be something related with the live renders…?

[Anssi]

Does it crash if you switch to the Classic renderig engine in SketchUp?

[colin]

It looks like you are seeing two crashes. One is where you close the Enscape window, and soon after your Mac hangs up and reboots. That appears to be fixed in Sonoma 14.5, which is on a release candidate at the moment, and so should be available to update soon. It also doesn’t happen if you choose to use the classic graphics engine.

The other is a crash of SketchUp when you are placing Enscape light objects. That happens on Mac and Windows, with the new graphics engine or the classic one. I have reproduced that problem, but not yet found why it happens.

Can you give the steps for Vray, to make it crash? If it’s the complete lock up and reboot of the Mac, I imagine it will also be fixed by updating to 14.5.

[ateliernab]

@colin

That appears to be fixed in Sonoma 14.5, which is on a release candidate at the moment, and so should be available to update soon.

just got the notification, it’s out.
@rtches time to see if it fixes stuff

[colin]

These are the steps I used when working on the Enscape reboot issue. Before you update to macOS 14.5, can you try these steps, or repeat your own steps, see if your Mac crashes?:

1. Make sure that the new graphics engine is chosen in Settings/Graphics.
2. Start a new document.
3. Click the Start Enscape button in the Enscape tool palette.
4. Back in SketchUp, draw a rectangle
5. Close the Enscape window.
6. Cursor is now locked up, and a few seconds later the Mac will reboot.

Hopefully that will cause a crash. Now update to 14.5 and try the steps again, and let me know if things are improved.

[p226]

thanks, will try later today