We regularly use SketchUp for Schools in our middle school tech program and lately, randomly throughout the day we are dealing with severe lag that makes SketchUp for Schools basically unusable. This usually effects about 10-15 computers at a time. Multiple hands go up and endless complaints from students about how awful it is. During these laggy periods we’ve tested our up/down internet speed and it’s normal, cleared cache, restarted, turned on/off hardware acceleration, logged out of everything we can think of. We are using Google Chrome on iMacs. We prefer Chrome as our district uses the Google ecosystem. Switching to Safari fixes this most of the time.
Hi @jsmall, thanks for the post. I am not familiar with the behavior you are describing but I can ask our resedent expert @Tori_SU is she has any ideas and report back once I know more.
In the meantime, can you share a model that is lagging?Sometimes we are able to glean some additional insights from the file. Hopefully we can get this figured out quickly and get you back up and running smoothly.
We have the same issue here at my school. Students have been using items that they made and it still lags. We have tried options online but nothing seems to be working to make it faster. There are just too many polygons.
Hello It is March 2025, and we are experiencing the same lag, but mostly it is only when you activate the MOVE tool from the toolbar. I have a ticket open, but no one is able to come up with any answers. I am convinced an update in Google Chrome that happened about 3 weeks ago now, is the problem. I have not allowed my chrome to update, it is still on ver 130, and I have no lag, but the student computers (macs) are on Chrome 133 and they are all having this problem. @jsmall Did you just have to wait for another update?