I’m very unhappy with Trimble right now.
Since last month I have been dealing with the issue of the Select Tool freezing for 5-10 seconds. It’s a common problem. At fist it took me 2 hours to figure out the fix, now every time it starts happening I have to spend 15-30 minutes locating the Windows Update that caused the problem again (KB4019472 as of today,) uninstalling it and restarting my computer. I use this for a business and that level of inconvenience, with a client waiting, is totally unacceptable. Not to mention the fact that I lose the security updates to Windows every time I have to uninstall the update…
I recognize that it’s an incompatibility issue with Windows 10 updates, and possibly my graphics card, but for $120/year, Trimble should have the resources to deal with this in less than 2 months… or how long???