Search not working


hi.i have sketchup pro 16. so if i search anything on the 3d warehouse nothing comes up. i get a blank page.pls pls help.
i tried updating my IE.still not wrking.


Can you access the 3D Warehouse directly from your browser?

Did you try clearing the caches for IE?


yes i have removed the caches. its still not working.
but it does work normally through chrome.
do u think the problem is coz its ie8?


Yes! You need to update that.


thank you soooo much…lemme try that then


You wrote:

So I made the mistake of thinking you had already updated Internet Explorer.


And for future reference, SketchUp 2017 uses embedded Chromium, so you wont have to update IE or Safari for 2017.