Scan essential licensing

hi i got a problem this message continue comming up when i try to use scan essentials and i have the trial activated i had done the usual reinstall, repair, etc. i dont know what else i could do, please help

If you go to in a browser,
what products do you have?
If you do have a trial, you might want to sign out in SketchUp and then back in.


If after checking your Trimble account you do not see a Studio Trial, please update Scan Essentials. I have just released an update which may fix the trial activation issue. You may have to restart SketchUp after the update.